Alice BrettinWe are Citizens AdviceRecent months have been challenging — but it’s still no time to put customer service on holdWhy the financial recovery of the energy market can’t be based on reducing support for customers who need it most5 min read·Jul 1, 2020----
Alice BrettinWe are Citizens AdviceTougher rules for a tougher marketAn update on our recommendations for Ofgem and the government4 min read·Sep 25, 2019----
Alice BrettinWe are Citizens AdviceBill-splitting companies: Is the convenience worth the cost?These companies target students and flat sharers, but we’ve discovered some key problems4 min read·Nov 15, 2018----
Alice BrettinWe are Citizens AdviceWe’re turning up the heat on heat networksSuppliers haven’t been transparent about their prices — and we want the government to fix this4 min read·Nov 1, 2018----
Alice BrettinWe are Citizens AdviceTo get a fair deal on energy, people need accurate price comparisonsTools designed to help people switch need to reflect how they actually use energy4 min read·Dec 15, 2017----