Danny MagillinWe are Citizens AdviceAI and Energy: What does the future hold?AI poses many questions for our work at Citizens Advice: how will AI affect the way services are delivered? Will AI break down or reinforce…4 min read·4 days ago----
Danny MagillinWe are Citizens AdviceHanging on the telephoneCustomer service in the energy market is in urgent need of reform3 min read·Aug 31, 2023----
Danny MagillinWe are Citizens AdviceHow can we help digitally disadvantaged people get the best out of the energy market?Digitalisation can be a great thing for energy customers. It simplifies many processes, and offers a quick and easy way for consumers to…3 min read·Nov 8, 2022----