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We are Citizens Advice. We are the people’s champion.
We are Citizens Advice. We are the people’s champion.
We’ve been around for 85 years helping people solve problems.
Eleanor Sutherland
Jan 31
Radio Teleswitch Meters — and why they’re on their way out
Radio Teleswitch Meters — and why they’re on their way out
Radio Teleswitch (RTS) Meters are energy meters that let electricity suppliers switch between different tariff rates using long wave radio…
Colin Griffiths
Feb 5
Single parents and rising debts: a growing crisis
Single parents and rising debts: a growing crisis
Our data reveals a troubling picture for single parents in debt. They’ve long been disproportionately affected by debt, but our data shows…
Ella Seabrook-Wafer
Feb 3
2024 at Citizens Advice
2024 at Citizens Advice
The end of the year is a great time to reflect on what has happened and it’s been a busy year at Citizens Advice.
Emily Nix
Dec 19, 2024
Our Data
Cost-of-living pressures aren’t easing
Cost-of-living pressures aren’t easing
Sarah’s story
Victoria Anns
Feb 15, 2024
Samuel
Samuel
Crisis on top of crisis
India Walden
Jan 18, 2024
Graham
Graham
The numbers behind the stories
Emily Lynn
Dec 14, 2023
The November Cost of Living payments gave some relief — but can’t fix a deeper problem
The November Cost of Living payments gave some relief — but can’t f...
Half of the people we help with debt advice are in a ‘negative budget’, where their income can’t cover their essential costs.
Jonny Tatam-Hall
Dec 13, 2023
Can big data solve big challenges in the energy system?
Can big data solve big challenges in the energy system?
The energy system faces some major challenges, from climate change to the cost-of-living crisis. To tackle these issues we’ll need to use…
Tilly Cook
Nov 30, 2023
What else are we talking about?
Why Third Party Intermediaries are more important than ever
Why Third Party Intermediaries are more important than ever
The cost of doing business is taking its toll. Small business confidence has hit the lowest point ever recorded outside of the pandemic…
Maisie Gibson
Mar 7
How to be a good statutory consumer advocate: lessons I’ve learned along the way
How to be a good statutory consumer advocate: lessons I’ve learned ...
Once a policy wonk, always a policy wonk? That’s what I thought my path was but that changed after taking over the management of Citizens…
Gillian Cooper
Mar 6
Short-sighted savings won’t fix health and disability benefits
Short-sighted savings won’t fix health and disability benefits
Plans to bring down the benefits bill could push disabled people into poverty and away from work
Maddy Rose
Feb 19
Bad for business: How poor customer service is holding back the non-domestic energy market
Bad for business: How poor customer service is holding back the non...
“ Deliberately difficult…
Maisie Gibson
Feb 17
Reforming EPCs, as easy as A-G?
Reforming EPCs, as easy as A-G?
Why do EPCs matter?
Ioan Williams
Feb 13
Why is student volunteering at Citizens Advice a rewarding experience?
Why is student volunteering at Citizens Advice a rewarding experience?
Hear from our student volunteers on their personal and professional growth through volunteering.
Kiran
Feb 10
3 reasons why I would recommend volunteering as a student
3 reasons why I would recommend volunteering as a student
Hear from Kamile about how volunteering as a student helped her gain skills and secure a career with the Citizens Advice Witness Service
Clare Green
Feb 10
Beyond the trial period: Are Energy Subscriptions a long term option for home retrofit?
Beyond the trial period: Are Energy Subscriptions a long term optio...
Getting low carbon technology into people’s homes is one of the biggest challenges of moving to net zero. There are often high upfront…
Ioan Williams
Feb 4
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