Homepage
Open in app
Sign in
Get started
How We Help
Our Insights
For Students
Our Stories
About Us
For Advisers
Energy
Get advice
How we help
Our advice really does help
Our advice really does help
Success stories from across the service
Paeony Tingay
Mar 10, 2021
How the pandemic has affected the people we support — and how we continue to help them find a way…
How the pandemic has affected the people we support — and how we continue to help them find a way…
Here at Citizens Advice, we’ve been helping people find a way forward for over 80 years. But for the first time in our history, we now…
Skye Curtis
Feb 17, 2021
How we help people keep their homes warm — wherever they are
How we help people keep their homes warm — wherever they are
With 1 in 10 people in fuel poverty, energy advice and support can be a lifeline
Katie King
Mar 14, 2019
Improving energy services for people living in vulnerable situations
Improving energy services for people living in vulnerable situations
How can the market help such a diverse group?
Joel Atherton
Jan 18, 2019
How we help people in Wales
How we help people in Wales
Problems can be complicated — we helped 100,000 people in Wales with theirs last year
Liz Williams
Dec 4, 2018
Let’s talk money — online, face-to-face or wherever you are
Let’s talk money — online, face-to-face or wherever you are
We helped over 300,000 people with debt problems last year
Alexandra Chlebowski
Nov 16, 2018
How advice on debt and housing helps people manage mental health
How advice on debt and housing helps people manage mental health
New survey shows 90% of mental health practitioners in Wales are asked about practical problems
Jamie Matthews
Aug 22, 2018
Making voices heard: the power of research to drive change
Making voices heard: the power of research to drive change
In the past year, we’ve saved people hundreds of millions of pounds. Here’s how we did it
Rob Melvill
Jul 4, 2018
Putting advice where people need it most
Putting advice where people need it most
Integrated advice saves GP time and improves patient health and wellbeing
Claire Driffield
Jul 3, 2018
Helping to solve the council tax debt epidemic
Helping to solve the council tax debt epidemic
How Citizens Advice Wolverhampton are helping the council and local residents better manage council tax debt
Helen Child
Jun 28, 2018
Recognising barriers and celebrating difference for volunteers
Recognising barriers and celebrating difference for volunteers
This year’s Volunteers’ Week gives us an opportunity to focus on diversity and inclusion
Mark Restall
Jun 5, 2018
How Citizens Advice Hammersmith & Fulham saved their local library
How Citizens Advice Hammersmith & Fulham saved their local library
They now run it — and use the space to build people’s confidence with technology
Pandora Longstreth
May 29, 2018
Making the case for support
Making the case for support
How the Witness Service makes the criminal justice system more effective for everyone
Hazel Robertson
Apr 30, 2018
New year — new problems?
New year — new problems?
What our data tells us about the rise in demand for advice in January
Tom MacInnes
Feb 13, 2018
The long shadow of the financial crisis
The long shadow of the financial crisis
Citizens Advice research shows 800,000 people have struggled with debt since the financial crisis
Joe Lane
Aug 30, 2017
I was tricked into a fake apprenticeship
I was tricked into a fake apprenticeship
Henry was falsely employed as an apprentice and paid below minimum wage. With the help of Citizens Advice he confronted his employer.
Citizens Advice
Aug 23, 2017
Why helping more people can be as simple as crossing the road
Why helping more people can be as simple as crossing the road
How the Witness Service in Coventry found relationships are what make collaboration work
Gina Perkins
Jul 28, 2017
I was scammed on Facebook
I was scammed on Facebook
“I was really worried about what I’d signed up for”
Citizens Advice
Jul 21, 2017
What we learn from helping people resolve their problems makes policy better
What we learn from helping people resolve their problems makes policy better
Come join us if you want to make a difference to people’s lives
Stew Horne
Jun 27, 2017
How our volunteers change their lives by helping others
How our volunteers change their lives by helping others
“It’s almost like a puzzle — we need to solve it.”
Chris Freed
Jun 2, 2017
I was a victim of maternity discrimination
I was a victim of maternity discrimination
“I hoped my boss would support me but instead I was sacked the same day.”
Citizens Advice
Jun 1, 2017
Mental health doesn’t happen in isolation
Mental health doesn’t happen in isolation
Highlighting 3 local Citizens Advice mental health projects that help with practical issues like debt, housing and employment.
Andrew Seager
May 11, 2017
We’re Citizens Advice
We’re Citizens Advice
We help people find a way forward. This is our story.
Citizens Advice
Sep 13, 2016
From blogging to vlogging
From blogging to vlogging
Video can revolutionise the way we connect with the Deaf community.
Steve Emery
Sep 21, 2016
The Archers trial shows how daunting court can be — and how important the right support is.
The Archers trial shows how daunting court can be — and how important the right support is.
The long-running Helen and Rob Titchener storyline in BBC Radio 4’s The Archers has had significant public impact, bringing the devastating…
Susanna Baker
Sep 5, 2016
About We are Citizens Advice
Latest Stories
Archive
About Medium
Terms
Privacy
Teams